Community platform @ OU-UK

Tony Hirst wrote a blog post about the British Open University’s new initiative to foster a sense of community amongst its stakeholders, an initiative called Platform.

Platform is a Drupal-based community site that brings together News, Blogs, Forums, Study-related Issues and some more informal stuff like games, competitions, etc. After the info, some comments – off the top of my head:

• Platform is open for anyone to join – you needn’t be a student, staff member or alumnus to register. This is positive, because it allows others to get a bit of a feel for what’s going on On-campus.
• The standard open blogging function in Drupal has been switched off for registered users, thus limiting the interaction possibilities. Users can, however, submit content to the site or participate in forum discussions, but both types of user-content are moderated by site supervisors. This has the effect that the site feels very much like a student bar, where the institution sets the rules and hands out the drinks, and users are only allowed to choose at which table they want to sit..

• The added value of registering on the site is that you can rate, tag and comment on stuff that appears on the site. These user actions are not pre-moderated (they appear immediately after posting them), but they are probably scanned by the site supervisors anyway. This adds a nice touch, but – to stay within the metaphor.
• Currently, the link with the institution’s virtual learning environment is non-existing, nor is there a clear link to the institutional website. As such, the community site feels a bit like an ‘in-between’ place to be. And not really integrated to form a ‘single user-experience’.

In short, Platform is a promising initiative that is quite relevant in the light of my own work. For instance:

• In allowing rating, annotation and tagging – RAT, for short – Platform has achieved one of the goals of the OUNL’s goals in setting up new user-centered services.We also want to offer rating, annotation and tagging of items. We are not entirely certain of which items we want to open up to user feedback. The OU-UK has chosen to allow feedback on ‘safe’ items on the platform, and not items on their institutional homepage or in the virtual learning environment.
• Our ideas of integrating the community aspects of the OUNL in an integrated personal workplace would bring together the formal and informal communication related to the student/stakeholder in one single place. We intend to minimise the barrier between the learning environment and the community environment, which will hopefully enhance the user experience of the OUNL as an integrated campus.
• Finally, our idea of the personal workplace for all stakeholders starts from the main assumption that the user is in charge, and not the institution. We will be offering different information and interaction services in an integrated environment, but the user will be in control.

It would be interesting to be kept up-to-date on the usage of Platform, the success criteria that the OU has set itself and the future plans. Anybody?

Mobile learning – part 1

In the framework of the OUNL project on new educational services, Henry (co-project leader) and I have started to buy some mobile devices to try and experience issues with mobile learning. Within the project we have a track on technology and trend watch, namely. The first device was delivered to us on Monday, the HTC Touch Diamond smart phone, with a Vodafone voice and data price plan, including mobile broadband.

It’s a very nice-looking and slick device with quite some functionality (running on Windows Mobile 6.1), but the interface reacts in a very slow way, which often leads to unwanted results.

It took about 3 hours to get started with the device. We have mainly looked at its connectivity.

• Wifi at the office is problematic. It keeps asking for my credentials, even after I have selected “remember password” innumerable times. Maybe I am too far away from the access point? Henry does not seem to have the problem 4 offices down the hall.
• Wifi at home is very easy.
• 3G mobile data was not functioning. Turned out that the Access Point was office.vodafone.nl, instead of the pre-installed live.vodafone.com. Thanks to the ICT support staff for the solution.
• Active Sync was not as straightforward as indicated in the manual. Already had to un- and re-install the application on my laptop. Now it seems to work again, except for the direct sync with Exchange server at the office. Probably a security issue.

I already installed two applications:

• Mobipocket reader was a piece of cake, as it started from the laptop version of the application. I did not have to actively download anything, just had to get the HTC to sync with Mobipocket reader, and that took care of the install for me. Neat!
• Skype for Windows Mobile. I first tried to install from the laptop, but I got the message to shutdown all other apps, which I didn’t want to do, so I downloaded the .cab-version and installed it from the device itself. We tested Skype on the HTC, but found the connection quality not very satisfactory. On a wifi connection, there was quite some delay. On the 3G Mobile connection, the sound was distorted and the conversation frequently interrupted.
• Want to try an app such as FlashMeeting, one of these days.

More updates to follow …